Privacy policy

Newlam Kalimba Privacy Policy

Protecting Your Privacy

At Newlam Kalimba, we take the privacy of our customers very seriously. This Privacy Policy describes the types of information we collect from and about you when you visit our website, purchase our products, or interact with us in any other way. It also explains how we use, disclose, and protect this information.

Information We Collect

We collect several types of information from and about users of our website:

* Personal Information:  When you place an order, create an account, or contact us, you may provide us with certain personal information, such as your name, billing and shipping address, email address, and phone number.

* Order Information:  We collect information about your orders, including the products you purchase, the price you pay, the shipping method you select, and any other relevant details.

* Website Usage Information:  We collect information about your activity on our website, such as the pages you visit, the products you browse, and the searches you perform. We collect this information using cookies and other tracking technologies.

How We Use Your Information

We use the information we collect from and about you for a variety of purposes, including:

* To process your orders and fulfill your requests. 
* To provide you with customer service and support.
* To personalize your experience on our website. (with your consent).
* To send you marketing and promotional communications (with your consent).
* To improve our website and our products and services.
* To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate our website and fulfill your orders. We will only share your information with these service providers under strict contractual obligations that require them to protect your information and comply with applicable privacy laws.

We will not share your personal information with any other third-party companies for marketing or promotional purposes without your consent.

Your Choices

You have choices regarding your information:

* Cookies:  You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if you disable cookies.

* Marketing Communications:  You can unsubscribe from our marketing communications by clicking on the "unsubscribe" link at the bottom of any marketing email we send you.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, and as permitted by law.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website.